JW has the best customer service a business can get. Work ethic is excellent. I am a property manager and use JW for carpet cleaning, duct cleaning and emergency restoration. JW's communication through the whole process is great! I would defiantly recommend his company.
I wanted to give a "shout out" to Jonathan from JW Home Care. Forming a professional alliance was an instant success. I was in a "crunch" situation last week as we were on vacation and needed to find a company that would take care of my clients while we were gone. I'm not gonna lie, it was a little scary trusting another cleaning company to take care of our clients but reached out anyways. Jonathan was very professional over the phone and I quickly noticed he had integrity in his work. Being able to refer clients and prospects to another, similar service-provider with similar values, is far more rewarding that just turning them away because of, say, "we are on vacation"! Thank you Jonathan and I hope we can be of service to you in the near future!
We had some water damage at my business, The Bunker Golf Center in Ventura and JW Home Care and Restoration came and cleaned up the whole mess. I have a synthetic turf putting green and they left no sign of any water damage. Very professional business. Highly recommended.
I used JW Home Care Restoration for a water damage that I had in my house in Oxnard, my supply line from my sink burst and ran for about 3-4 hours before I was able to shut it off. I looked online and found this company, they came out fast and sucked all the water out of the bathroom and my carpet. They set up fans for a few days to dry everything and worked with my insurance so I didnt have to pay out of my pocket. They did a follow up when everything was over just to make sure I was happy and I was. Thank you for taking care of everything for me!
Jonathan and his crew have been amazing, I originally looked up companies on Yelp for my water damage I had happen while we were out of town. While I was away they worked with my sister to make sure everything was taken care of, the amount of professionalism this company has is amazing. As I sit in my car right now after picking up my rug from their office, they've made me so happy. I was scared that this rug(passed down for my grandmother) was ruined but they were able to save it! Thank you so much! -Debra
I recently used Jw home care for some water damage I had at my house. WHAT A MESS! But they were so professional and quick about it! They started drying out my wooden studs and did that for about three days. They also put up a plastic barrier so dirt and dust wouldn't dirty up the rest of my house.
Great customer service! I noticed a leak in my apartment and I called. They came out super quick and took care of everything at an affordable cost. Jonathan was super nice and very professional. Overall a great experience!
We had our ceiling leaking from the last good storm. Water came through the roof and soaked our carpet. Jonathan and his team came in and handled things like true professionals! They removed the wet drywall, insulation and carpet themselves, placed fans and dehumidifiers to dry out the room, and cleaned out everything very well. After a few days of drying, Jonathan personally came out to examine and test for any mold growth (of which there was none thanks to their quick acting crew!) He even called me a couple weeks after the job was done to see if I needed anything else! A+ job guys!
I recently had a water damage at my home in Port Hueneme, we woke up in the morning to about half an inch of water in my living & dining room, hallway and one of my bedrooms due to the toilet running all night. I called JW Home Care because of their reveiws, and I can honestly say they met all my expectations. They sucked up all the water with this fancy machine which saved my carpet, they put these machines in that took the moisture in my home out, and also some fans. They made it really easy for me and worked with my insurance company and the adjuster they sent out. Hopefully I won't ever have to use them again but if I do, I know who to call.
I called Jonathan at JW Home Care for an urgent water damage in a warehouse unit. Even though he was extremely busy due to the severe rain, he worked the water cleanup into his schedule. What impresses me the most is that he can interact with any of my tenants without reservation.
I am a commercial property manager and we have used JW Home Care Restoration for water damage in Ventura. The work was done after hours, in a timely manner and very professional. Jonathan's interaction with my tenants was really great. He presented himself very well and was very knowledgeable. When I have water damage issues, I call Jonathan.
The crew did an excellent job! I'd hire them again for sure! I got 3 estimates from different companies and JW Home Care Restoration gave me one of the best prices for the damage. But what really made me select them for the job was the crew leader's professionalism (Jonathan) and his thorough approach. He went over all the details with me, explained me how things will work. Jonathan came back every morning with one of the other crew members for the daily check up on the moisture level, and to check on the fans. They completed the job one day earlier than expected and I got charged less than the quoted price. These guys were a pleasure to communicate with and the work that they did was great. Thank you.